GPUsed Help Centre
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Answers about buying, selling, quotes, testing, delivery, returns and compatibility.
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What is GPUsed? About, Trust and Donations
GPUsed Ltd is a UK computer hardware business run by Max Brocklesby. We buy and sell graphics cards, processors and other components, including specialist and bulk stock.
Where is GPUsed based? About, Trust and Donations
GPUsed is based at 5 Lion Yard, Clapham, London, SW4 7NQ. Collection is available only when arranged and paid for in advance.
Is GPUsed trustworthy? About, Trust and Donations
GPUsed has served more than 10,000 customers and has more than 1,000 independent reviews, with an average rating of around 4.9 out of 5. See the Reviews page for current links and ratings.
Are GPUsed products new or used? About, Trust and Donations
Most products are used unless the listing says otherwise. Check the product page for its condition, grade, included items and current availability.
How do checkout contributions work? About, Trust and Donations
The contribution is optional and can be 1%, 5% or 10%. GPUsed passes the full customer contribution to Lendwithcare, covers the payment fees and transfers the money monthly. Refunded contributions go back to the customer and are not reclaimed from Lendwithcare. See Donations for details.
What does GPUsed sell? Buying and Product Support
We sell used GPUs, CPUs, RAM, SSDs, hard drives, motherboards, power supplies, PCs and other technology. Current stock and prices are shown in the shop.
How does GPUsed test products? Buying and Product Support
Used products are tested before listing, with checks chosen for the component. The standard GPU process includes a visual inspection, a GPU-Z legitimacy check, two Unigine benchmark passes and a one-hour FurMark temperature test. See the testing page for more detail.
What is included with a product? Buying and Product Support
The Included field on the product page lists what comes with it. If a box, cable, adaptor or accessory is not listed, assume it is not included and ask us before ordering if it matters.
Are product photos of the exact item? Buying and Product Support
Photos are normally of the exact item. Representative photos are sometimes used for matching stock and are labelled when used. “Photo coming soon” means the listing is available before its photographs are ready, so contact us before ordering if a visual detail matters.
Are website prices and stock current? Buying and Product Support
Check the product page and checkout for current price and availability. Stock can change quickly and an item is not reserved until checkout is complete unless we agree otherwise. Sold-out products cannot be purchased until stock becomes available again.
Can GPUsed help me choose the right component? Buying and Product Support
Yes. Use the contact page and include your PC specification, intended use, budget and any size or power limits. Advice is based on the details supplied and the stock available.
What can I sell to GPUsed? Selling, Quotes and Part Exchange
GPUsed considers GPUs, CPUs and other computer components, PCs, specialist hardware and suitable bulk technology stock. We choose which items we can buy based on the item, condition, quantity, demand and verification.
How do I request a quote? Selling, Quotes and Part Exchange
Use the Sell to GPUsed form. Include the item type, brand, exact model, quantity, condition, working status, boxed status and anything missing or faulty. Accurate details help prevent changes after inspection.
How quickly will GPUsed send a quote? Selling, Quotes and Part Exchange
For standard submissions, GPUsed aims to send a quote within 15 minutes. Complex, bulk or specialist enquiries can take longer when manual review is needed.
Can GPUsed arrange a courier? Selling, Quotes and Part Exchange
We can arrange a Royal Mail collection for some accepted quotes, or you can use your own tracked service. Follow the instructions supplied with your quote.
When and how does GPUsed pay sellers? Selling, Quotes and Part Exchange
GPUsed aims to send payment on the same working day the item arrives and passes the agreed checks. Payment is by bank transfer or PayPal, and processing times can vary. Agree the method securely and do not put payment details inside the parcel.
How does part exchange work? Selling, Quotes and Part Exchange
Tell us what you want to sell and which GPUsed product you want to buy. We will quote for your item and confirm the amount left to pay. The final price depends on inspection and the product still being available.
How does the GPUsed quote guarantee work? Selling, Quotes and Part Exchange
For eligible working GPUs and CPUs, GPUsed guarantees to beat a current written, like-for-like cash quote from CeX, Techbuyer, GPU Workshop, Bits & PCs or SellGPU.com. We compare the net cash after stated fees or deductions; marketplace prices, vouchers and trade-in credit do not count. An accepted guaranteed quote must be dispatched within seven calendar days. Other components are compared case by case. See the Terms of Service for the full rules.
Can GPUsed change or decline a quote? Selling, Quotes and Part Exchange
Yes. We may change, withdraw or decline a quote if the item, condition, quantity or working status differs from the form, cannot be verified, is unsafe or is not suitable for us to buy. If a checked item receives a revised quote, you can accept it or follow the return process in the agreed terms.
Which graphics cards does GPUsed handle? GPUs and Specialist Hardware
We buy and sell many NVIDIA GeForce GTX and RTX cards, AMD Radeon cards and older gaming GPUs. This includes Founders Edition and partner models. Eligibility and value depend on the exact model, condition, quantity and demand.
Can GPUsed handle bulk or specialist GPU stock? GPUs and Specialist Hardware
Yes. We consider workstation, AI and datacentre GPUs, including suitable NVIDIA RTX A-Series, Quadro and Tesla hardware, as well as mixed or matching GPU batches. We can also help source matching units when stock permits. Use the Enterprise Hardware page for larger enquiries.
Does previous mining use automatically exclude a GPU? GPUs and Specialist Hardware
No. Tell us about any known mining use or faults. We assess the card itself, including its model, condition and test results.
Why is the exact GPU model important? GPUs and Specialist Hardware
Manufacturers, coolers, memory capacities and variants can have different values, dimensions and power requirements. Use the full model name from the card or GPU-Z where possible.
Are workstation or datacentre GPUs suitable for gaming? GPUs and Specialist Hardware
Not necessarily. Some lack gaming-focused display outputs, cooling or driver support. Check the exact model and intended workload before buying specialist hardware for a desktop PC.
Which other components and PCs does GPUsed handle? Components, PCs and Business
GPUsed handles selected AMD and Intel CPUs, DDR3, DDR4 and DDR5 RAM, SSDs, hard drives, motherboards, power supplies, gaming PCs and desktop PCs. Suitability depends on the exact specification, condition, accessories and demand. Storage devices should be factory reset and free of personal data before they are sent.
Does GPUsed work with businesses and institutions? Components, PCs and Business
Yes. We buy from and supply businesses, IT departments, universities, datacentres, AI companies, resellers and other suppliers. Larger deals can use agreed collection, delivery or international buying arrangements. Use the Enterprise Hardware page for a tailored enquiry.
Does GPUsed provide invoices? Components, PCs and Business
Yes. We provide an invoice for every purchase. Many used items are sold under the VAT Margin Scheme, so do not assume VAT can be reclaimed unless the invoice states it separately.
Does GPUsed offer free UK delivery? Delivery, Orders and Returns
Yes. Standard UK delivery is free where stated on the website. Faster paid options and the final delivery charge are shown at checkout.
Where does GPUsed deliver website orders? Delivery, Orders and Returns
We deliver website orders to the UK, Guernsey and Jersey when the address is accepted at checkout. Available services and charges are shown before payment. Contact GPUsed before ordering if checkout does not offer your destination.
How quickly does GPUsed dispatch orders? Delivery, Orders and Returns
GPUsed dispatches by the next working day. Orders placed before midday may leave sooner, but same-day dispatch is not guaranteed.
Which delivery services and tracking are available? Delivery, Orders and Returns
We offer Royal Mail Tracked 48, Tracked 24 and Special Delivery. The services available for your order and their prices are shown at checkout. Tracking is provided through the order details or dispatch notification, although the first carrier scan can take time to appear.
Can I collect an order? Delivery, Orders and Returns
Yes, when collection is offered at checkout or arranged with us. The order must be paid before collection. We do not take walk-in reservations or card payments on site.
How do I start a return? Delivery, Orders and Returns
Read the Refund Policy, then contact GPUsed with the order number and reason for return. Wait for the return instructions before sending the item and package it securely using tracked delivery.
What should I do if an order arrives damaged or faulty? Delivery, Orders and Returns
Contact GPUsed as soon as possible with the order number, a description of the issue and useful photographs. Do not attempt a repair or further modification before receiving instructions.
Can GPUsed help with compatibility? Compatibility, Grading and Contact
Yes. Send the exact motherboard, case, power supply, current parts and planned upgrade. For a GPU, check physical clearance, slot width, power-supply wattage, required connectors, motherboard slot and display outputs. You remain responsible for checking the full specification before ordering.
What do Grade A, Grade B and Grade C mean? Compatibility, Grading and Contact
Grade A normally has lighter signs of use, Grade B has more noticeable cosmetic wear and Grade C has heavier wear or specific condition notes. Check the individual listing and the Grading System for the exact condition.
What does Grade B corrosion wording mean? Compatibility, Grading and Contact
If a Grade B listing mentions corrosion, the item has been kept in sub-par conditions and some rust or corrosion has started to form. This is why it is Grade B. The listing will confirm that the cosmetic issue did not affect performance during our tests.
How do I contact GPUsed? Compatibility, Grading and Contact
Use the general contact page for product, order and support questions. Use the Sell to GPUsed form for quotes, part exchange and stock-selling enquiries.
How long is an accepted GPUsed quote valid? Selling, Quotes and Part Exchange
Any validity period stated in the quote applies. For an accepted guaranteed GPU or CPU quote, dispatch the item within seven calendar days using the agreed route. Carrier transit after a timely dispatch does not itself invalidate the quote.
Do I need the original box or accessories to sell an item? Selling, Quotes and Part Exchange
No. Tell us whether the item is boxed and list every cable, adaptor or accessory that is included or missing. Missing items can affect the quote, but they do not automatically prevent an item from being accepted.
How should I package hardware being sent to GPUsed? Selling, Quotes and Part Exchange
Use suitable anti-static protection where appropriate, firm padding and a strong outer box so the item cannot move in transit. Follow the instructions supplied with the quote, use the agreed tracked route and keep the posting receipt.
Can I sell several items or a mixed batch? Selling, Quotes and Part Exchange
Yes. List each exact model, quantity, condition and working status. Use the standard selling form for an ordinary batch and the Enterprise Hardware page for larger, specialist or business stock.
Does GPUsed buy faulty or untested hardware? Selling, Quotes and Part Exchange
GPUsed does not normally buy faulty hardware. Do not send an item unless it has been accepted as part of a quote. Describe any known faults, missing parts or uncertainty in the form so GPUsed can decide before shipping.
Which payment methods can I use? Buying and Product Support
The payment methods currently available for an order are shown at checkout. Availability can vary by device, order and payment provider, so the checkout is the authoritative list.
How do I identify the exact GPU or CPU model? Buying and Product Support
Use the full model and variant shown on the product label, original packaging or reliable system information. GPU-Z can help identify a graphics card. Include the manufacturer and memory capacity where relevant, because similar-looking variants can have different values and requirements.
How long can GPUsed retain a contact form email address? Compatibility, Grading and Contact
When you submit the form, your email address is stored in Shopify for up to two years. It may be used for automated emails connected with your enquiry. See the Privacy Policy and Terms for full details.
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Use the quote form to sell or part exchange. Use general contact for product, order or support questions.